Crisis Management Strategy         

By the end of this course you will be able to:

.Acquire an in-depth knowledge of the key aspects of Strategic Crisis Management

.Develop strategies so ensuring you and your organization responds efficiently and effectively

.Understand the five deadly leadership behaviors and six winning strategies in a crisis

.Learn the fundamentals of organizing and managing Crisis or Emergency Control Centers

.Acquire step-by-step guide on how to plan for more beneficially rewarding multi-agency exercises

Course Outline:

.Understanding crisis management and how to manage a crisis

. Crisis managers - roles & responsibilities - manage the issue before it becomes a crisis

.Five deadly leadership behaviors & six winning strategies

.Understanding 'denial-curve' and 'group-think' syndromes

.Developing and Implementing emergency plans

.Crisis management and communications. emergency center/s

.Developing and implementing a business continuity management (BCM) strategy

.Business Impact analysis. case study and workshop

.Command and control Issues. operational, tactical and strategic

.On scene crisis management, essential elements for success

.Steps to solve the problems you encounter while working.

.Major incident simulation - role playing workshop

.Exercises: a program of learning and of validating plans and procedures.

Target Audience:

Prerequisites:

This course entitles you to attend:

Upon successful completion of this course, participants will obtain: